Bitcoin (BTC) withdrawals failing

Incident Report for Cybrid

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 14:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 22, 2026 - 13:59 EDT

Investigating

We are investigating an issue where Bitcoin (BTC) withdrawals are failing with the error network_fee_too_low. Other assets and transfer types are not affected at this time.

Posted Oct 22, 2026 - 12:45 EDT

This incident affected: Production (Bank API).