All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production Operational
Identity API Operational
Organization API Operational
Bank API Operational
Partner Portal Operational
Sandbox Operational
Identity API Operational
Organization API Operational
Bank API Operational
Partner Portal Operational
Third Party Providers Operational
Plaid Operational
Persona API Operational
Persona Inquiries & Collections Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Webhook delivery delays
Resolved - This incident has been resolved.
Oct 26, 12:58 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 11:39 EDT
Investigating - The team is aware of delays in Webhook deliveries and are investigating.
Oct 26, 11:16 EDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Bitcoin (BTC) withdrawals failing
Resolved - This incident has been resolved.
Oct 22, 14:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 13:59 EDT
Investigating - We are investigating an issue where Bitcoin (BTC) withdrawals are failing with the error network_fee_too_low. Other assets and transfer types are not affected at this time.
Oct 22, 12:45 EDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Sandbox: Login failures for the Partner Portal
Resolved - This incident has been resolved.
Oct 19, 20:11 EDT
Identified - We are investigating an issue in the Sandbox environment where users cannot sign in to the Partner Portal. After selecting an organization, users are returned to the sign-in page. Sandbox webhook deliveries are also delayed. Production is not affected. We have identified the cause and are applying a fix. We will provide an update shortly.
Oct 19, 19:48 EDT

Oct 18, 2026

Delays processing Interac e-Transfer deposits
Resolved - This incident has been resolved.
Oct 18, 21:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 15:09 EDT
Identified - Some Interac e-Transfer deposits in Canada could be delayed before they show as completed. Funds sent by customers are received and safe; the delay affects only when the transfer status changes to completed. We have identified the cause with our banking partner and are working with them to resolve it. In the meantime, our team is monitoring deposits and processing any affected transfers.
Oct 18, 08:31 EDT

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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