Delayed processing and elevated error rate

Incident Report for Cybrid

Resolved

This incident has been resolved.

Posted Nov 12, 2025 - 15:01 EST

Monitoring

A fix has been implemented by our third party provider and we are monitoring the results.

Posted Nov 12, 2025 - 13:05 EST

Investigating

We’re currently working with our banking provider to identify and resolve the issue. Updates will be provided as soon as more information becomes available.

Posted Nov 12, 2025 - 11:52 EST

This incident affected: Production (Bank API).